Do you have any further questions?

How long will it take for my order to arrive?

We endeavor to pack and dispatch the product on the same day the order is placed. In total, it takes between 3-5 days for the package to arrive at your doorstep.

What shipping methods do you offer?

We work exclusively with DHL GoGreen.

What are your shipping costs?

Shipping costs are €2.95. For orders over €50, shipping is free.

How long do I have to return an item?

Our return policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Can we expect delays in delivery during the summer holidays?

Yes, there may be delays during the summer holidays. We will inform you personally if anything might take longer.

What if the product arrives damaged?

If the product arrives damaged, please contact us and send us a picture of it. You can, of course, return the product for a refund or exchange it for a new one.

In which country was the linen produced?

Our product is made from 100% organic linen from Belgium.

Where do you source the linen scraps from?

In cooperation with the textile company "NJU L", we purchase their linen scraps.

Why should I buy 100% organic linen instead of 100% organic cotton?

1. Environmentally friendly: Linen is made from flax, which requires less water and pesticides than cotton.

2. Durability: Linen is very robust and durable.

3. Moisture regulation: Linen can absorb and release moisture well, making it ideal for use in textiles.

4. Biodegradable: Linen is a natural material and therefore biodegradable.

Can you really save a lot of waste with zero-waste products?

Yes, that works wonderfully. Because our reusable items are designed for longevity and are very easy to wash, making them much more resource-efficient than disposable items.

Why is 100% organic linen so expensive?

Our value chain begins with flax production in France. It then comes to Belgium and is processed into linen. The remaining linen that we receive is then cut by us and subsequently processed into great products by sewers in Berlin. In all sectors, people are treated fairly and ultimately paid fairly.

Why are some products cheaper than those of competitors?

Our prices are fairly calculated and not profit-maximizing.

Your question wasn't found?

Here you can easily contact us and ask your question.

We look forward to hearing from you :)